What is the difference between BaaS and DRaaS?
BaaS keeps managed copies of your data and restores files or systems on request. DRaaS goes further: we replicate your whole environment and, after a disaster, our engineers rebuild and run the recovery until you are operating again.
How do you set my RTO and RPO?
Together. We map your critical systems, estimate what downtime and data loss actually cost you, and agree on targets that balance risk against budget. The calculator above is the starting point for that conversation.
Where is my data stored?
In a datacenter here in Ohio, encrypted in transit and at rest. For DRaaS customers we can also replicate to additional locations when geographic separation is required.
Do you actually test the backups?
Yes. Restore tests are scheduled, run, and documented. Frequency depends on how critical the system is and on your compliance requirements, and you get the results in writing every time.
Doesn't Microsoft already back up Microsoft 365?
Microsoft keeps the service running; protecting your data is your responsibility under their shared responsibility model. We keep an independent copy of mail, OneDrive, SharePoint, and Teams so deletion, ransomware, or account compromise cannot take it all.
What happens during an actual disaster?
You call us. We execute the recovery plan we built and tested with you: infrastructure first, then data, in the order your business needs it. You focus on your people and customers while we run the restore.